Context
Daikin Applied Europe needed to design a new solution for fancoil control in large multi-zone systems. The product featured a 4.3" touch interface managed by a control PCB, capable of supporting advanced logic for optimizing and managing the fancoil unit network. A mobile Web App dedicated to remote pre-configuration was also planned.
Challenge
Designing from scratch two complementary interfaces for a complex technical system. Room Controller and App had to make fancoil configuration, control, and management simple, while maintaining continuity between the embedded experience and remote pre-configuration, all within hardware constraints.
Approach
I was the UX lead primarily for the Room Controller side, working on technical requirements, flows, information architecture, and interface hierarchies. HMI and App were designed with consistent but context-adapted logic, through reviews with specialized technicians and careful attention to embedded device implementation constraints.
Impact
Ease of configuration, improved workflow for installer technicians, reduced on-site time thanks to saved pre-configurations, and the delivery of a feature-rich, easy-to-use Room Controller user interface. By creating a common logic between local control and remote configuration, the experience better supports the work of installers.